YOUR ACCOUNT. YOUR CHOICE.

Request account deletion

Contact Lafpay support to request the deletion of your account and associated personal information.

Deletion process awaiting owner confirmation. This page provides a support contact route. Lafpay must confirm its verification procedure, processing time, and data retention rules. Clicking the email button does not delete your account.

How to send your request

Email support@lafpay.com.ng, preferably from the email address registered to your account.
Use the subject “Lafpay account deletion request”.
Include your registered phone number and clearly state that you want your account and associated personal information deleted.

Email a deletion request ↗

This opens your email app with a draft. Review it and send it yourself. If it does not open, email the address above directly.

What happens next?

Ask support to verify your account ownership, explain how any remaining wallet balance or pending transactions will be handled, and confirm the expected completion time. A support response is needed before deletion is confirmed.

What information may be deleted?

Your request covers your account profile, contact details, and associated personal information. Ask support to confirm which records will be deleted or anonymized and which records, if any, must be retained.

What information may be retained?

Some transaction, dispute, fraud prevention, or other required records may need to be retained. Lafpay must confirm the specific categories, reason, and retention period. No retention period or deletion deadline has been supplied for this draft.

Before requesting deletion

Keep any transaction receipts you may need later.
Discuss outstanding transactions or wallet funds with support.
Do not include your password, transaction PIN, one-time codes, or full card details.

Need help?

Email support@lafpay.com.ng, call +234 802 751 9102, or contact us on WhatsApp.

Gidan Mai Ungua, Malumfashi, Katsina, Nigeria.

For further information, read our draft privacy policy.